Thank you for shopping at "Tess Paints". Every order means the world to me and I want to ensure your satisfaction. Please review the return/refund policy below:
1. No Returns: I do not accept returns for any products purchased from my shop. All sales are final. Please carefully review your order before completing the purchase.
2. No Refunds: I do not offer refunds for any reason. Once a transaction is completed, it cannot be reversed.
3. Damaged or Defective Items: In the event that you receive a damaged or defective product, please contact me within 7 days of receiving your order. I will work with you to address the issue and provide a resolution, such as a replacement or store credit. Photo proof will be required of any damaged or defective items.
4. Order Cancellations: I do not allow order cancellations once the order has been placed. Please double-check your shopping cart and shipping details before confirming your purchase.
5. Shipping Errors: If there is an error with your order, such as receiving the wrong item, please contact my customer service within 7 days of receiving your order. I will investigate the issue and provide guidance on the next steps.
Contact Information: Fill out a contact form on my website or email me at tesspaints@gmail.com with any issues concerning items purchased
By making a purchase on my website, you acknowledge and agree to abide by my return/refund policy.
"Tess Paints" reserves the right to update or modify this policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for changes.
Thank you for choosing to shop with me. I value your patronage and look forward to seeing you again :3
